Terms of Service

Last Updated: May 4, 2026

Key Points

Before reading the full terms, here are the essentials:

Your data is yours. We don't train AI models on your conversations. Your messages are encrypted before storage. We can't read them.
AI makes mistakes. Outputs are probabilistic, not authoritative. Always verify important information independently.
Canadian company, Canadian law. Rideau AI is a Canadian company. Your account data is stored in Canada. These terms are governed by Ontario law.
You must be 18 or older. By creating an account, you confirm you are at least 18 years of age.
Cancel anytime. One click. No penalties. Access continues through the end of your billing period.

Terms of Service

Effective Date: May 4, 2026

These Terms of Service ("Terms") are an agreement between Level47 Ventures Inc., a Canadian federal corporation operating as Rideau AI ("Rideau AI," "we," "us," or "our"), and you ("you" or "your"). They govern your use of the Rideau AI platform, including the website at rideau.ai, all related tools, and documentation (the "Service").

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, and Cookie Policy.

1. Definitions

"Content" means all text, files, images, and other data submitted to or generated by the Service, including Inputs and Outputs.

"Usage Limits" means the usage allowances included with your Subscription, which may include message limits, model access, tool usage, and other capacity measures. Usage Limits may reset on periodic cycles as described in your Subscription plan.

"Input" means any text, files, images, prompts, or other data you submit to the Service.

"Output" means any text, images, or other content generated by AI models in response to your Input.

"Provider" means a third-party AI model provider whose models are accessible through the Service. The current list of Providers and their applicable terms is available on our website.

"Subscription" means a recurring paid plan that includes Usage Limits and access to the Service.

2. Eligibility

2.1. Age. You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are at least 18 years of age.

2.2. Geography. The Service is currently available to residents of Canada, the United Kingdom, the European Union, and the United States. We may expand or restrict availability at any time. You may not use the Service from a jurisdiction subject to comprehensive sanctions by Canada, the United States, or the European Union.

2.3. One Account. You may maintain only one account. You may not create an account on behalf of another person or share your account credentials.

2.4. Accurate Information. You must provide accurate, complete, and current information when creating your account and maintaining your Subscription.

3. Your Account

3.1. Authentication. You are responsible for maintaining the security of your account credentials and any authentication methods associated with your account (such as email access, two-factor authentication, and recovery codes).

3.2. Account Security. You are responsible for all activity that occurs under your account. You must notify us immediately at support@rideau.ai if you believe your account has been compromised.

3.3. Account Recovery. Account recovery is limited to self-service methods available within the Service. We do not perform support-based account recovery to protect against social engineering attacks.

4. Subscriptions and Payment

4.1. Subscriptions. Access to the Service requires a paid Subscription. Subscription plans, included Usage Limits, and pricing are described on our pricing page.

4.2. Usage Limits. Your Subscription includes Usage Limits that govern your access to AI models and features. Usage Limits may vary by model and feature, and may reset on periodic cycles (such as every few hours, weekly, or monthly) as described in your plan. Usage Limits are non-transferable and have no cash value.

4.3. Capacity Management. We may temporarily adjust available capacity (including increasing or decreasing rate limits, model availability, or throughput) to manage demand, maintain service quality, or perform maintenance. These temporary operational adjustments are not a change to the Usage Limits included in your Subscription plan, and the 30-day notice requirement in this Section applies only to permanent changes to those Usage Limits. Changes to the Usage Limits included in your Subscription plan require at least 30 days' notice and take effect at the start of your next billing period.

4.4. Billing. Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected) through our third-party payment processor. You authorize us to charge the payment method on file for all applicable fees. All prices are in Canadian dollars (CAD) unless otherwise stated, and are exclusive of applicable taxes.

4.5. Automatic Renewal. Your Subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. We will send you a renewal reminder before each renewal.

4.5.1. Free Trials and Promotional Pricing. If we offer a free trial or reduced-price promotional period, we will notify you in writing at least 2 days before the end of that period, indicating the date it ends and the regular price that will apply thereafter. If you do not cancel before the end of the trial or promotional period, your Subscription will continue at the regular price.

4.6. Cancellation. You may cancel your Subscription at any time through the Service. Cancellation takes effect at the end of your current billing period. You retain full access until then. We will not charge you for subsequent periods after cancellation.

4.7. Refunds and Money-Back Guarantee.

4.7.1. Starter 7-Day Guarantee. New Starter Subscriptions include a 7-day money-back guarantee. If you request a refund through the Service or by emailing support@rideau.ai within 7 days of your initial Starter charge, we will refund that charge in full and your account will be closed. The guarantee applies to the first Starter charge only and does not apply to subsequent renewals.

4.7.2. Eligibility and Anti-Abuse. The 7-day guarantee is intended for genuine evaluation of the Service. To prevent abuse, the guarantee is limited to one refund per person, which we identify by (a) email address and (b) the payment method used, including a non-reversible fingerprint of the payment card supplied by our payment processor. If you have previously received a refund under this guarantee, or if you create a new account using the same email address or payment method, the new Subscription is not eligible for the guarantee. We may decline a refund request where we reasonably believe it is being used to obtain repeated free use of the Service. This processing is described further in our Privacy Policy.

4.7.3. Other Plans. The 7-day money-back guarantee applies only to Starter Subscriptions as described in Section 4.7.1. Other Subscription plans are not eligible. Outside of any applicable guarantee period, Subscriptions are non-refundable, and access continues through the end of the paid billing period.

4.7.4. Termination Without Cause. If we terminate your account for reasons other than your violation of these Terms, we will issue a pro-rata refund of any prepaid, unused Subscription fees, in accordance with Section 14.3.

4.7.5. Quebec. Nothing in this Section 4.7 limits any non-waivable refund or cancellation rights you may have under the Consumer Protection Act (Quebec) or other applicable consumer protection law.

4.8. Price Changes. We may change Subscription prices with at least 30 days' advance notice. Price changes take effect at the start of your next billing period following the notice. If you do not agree with a price change, you may cancel your Subscription before the new price takes effect.

4.9. Taxes. Prices displayed for the Service are in Canadian dollars and exclusive of taxes unless explicitly marked otherwise. You are responsible for all applicable taxes on your Subscription, including GST, HST, QST, PST, VAT, and any other sales, use, or value-added taxes imposed by your jurisdiction. Where we are required by applicable law to collect such taxes, the applicable amount will be added to your invoice in addition to your Subscription price. The addition of taxes to your invoice as required by law is not a price change for purposes of Section 4.8 or any pricing commitment we have made to you under Section 15, and does not, on its own, give rise to a right to cancel under those sections. Your right to cancel your Subscription at any time under Section 4.6 is not affected.

5. Using the Service

5.1. License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

5.2. Restrictions. You may not:

Use the Service in violation of the Acceptable Use Policy;
Access the Service to build a competing product or service, or to train AI models;
Reverse engineer, decompile, or disassemble any part of the Service;
Circumvent any security measures, rate limits, or access controls;
Use automated means (bots, scrapers) to access the Service, except through our documented APIs;
Sublicense, resell, or redistribute access to the Service; or
Misrepresent your identity or the source of AI-generated content.

5.3. Acceptable Use. Your use of the Service must comply with our Acceptable Use Policy, which describes prohibited content and activities. The Acceptable Use Policy is incorporated into these Terms by reference.

5.4. Provider Terms. When you use an AI model through the Service, your interaction is also subject to that Provider's usage policies. We maintain a list of current Provider terms on our website. Where a Provider's usage policy is more restrictive than our Acceptable Use Policy for a specific model, the Provider's policy applies to your use of that model.

6. Your Content: Inputs and Outputs

6.1. Ownership of Input. You retain all rights to your Input. You grant us a limited, non-exclusive license to process your Input solely for the purpose of providing the Service: specifically, to transmit your Input to AI Providers, receive Outputs, and display them to you.

6.2. Ownership of Output. Subject to your compliance with these Terms, we assign to you all of our right, title, and interest, if any, in and to Output. You acknowledge that:

Output is generated by third-party AI models, and the extent to which copyright or other intellectual property rights apply to AI-generated content is an evolving area of law;
Output may not be unique. Other users may receive similar or identical Output from the same model; and
Our assignment does not extend to Output generated for other users, even if similar to yours.

6.3. License to Us. You grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, and process your Content solely to: (a) provide and operate the Service; (b) comply with applicable law; (c) enforce these Terms and our policies; and (d) maintain the safety and security of the Service. We will not use your Content to train AI models or for any purpose beyond operating the Service.

6.4. Accuracy and Reliance. AI models are probabilistic systems that generate predictions based on patterns in data. Output may contain errors, inaccuracies, or fabricated information ("hallucinations"), even when it appears detailed and authoritative.

You must not rely on Output without independently verifying its accuracy.
Output does not constitute professional advice of any kind, including legal, medical, financial, tax, or accounting advice.
You must not use Output relating to a person for any purpose that could have a legal or material impact on that person, such as credit, employment, housing, insurance, or legal decisions, without independent human review.
You are solely responsible for all decisions made, actions taken, and consequences arising from your use of Output.

The Service is a tool, not an advisor. It is designed to assist you, not to replace professional judgment.

6.5. Feedback. If you voluntarily provide us with feedback, suggestions, or ideas about the Service, you grant us a non-exclusive, royalty-free license to use that feedback to improve the Service without any obligation to you.

7. Third-Party AI Providers

7.1. Multi-Provider Architecture. The Service provides access to AI models from multiple Providers. Each Provider operates under its own terms of service and privacy practices.

7.2. Data Transmission. When you submit Input to an AI model, your Input (or portions of it) is transmitted to the applicable Provider for processing. Providers process your Input in accordance with their own terms. Our Data-Flow Matrix describes, for each Provider, what data is transmitted, where it is processed, and how it is retained.

7.3. Provider Data Practices. Rideau AI does not use your Content to train AI models. We have verified that none of our current Providers train on data submitted through our Service. Where Provider terms offer training opt-out controls, we have disabled training. We review these settings and terms whenever we add or update a Provider.

Providers typically retain data for a limited period (up to 30 days) for safety and abuse monitoring purposes. This retention is standard across the industry and is separate from model training. Consult our Data-Flow Matrix for Provider-specific retention details.

7.4. Provider Availability. We do not guarantee the availability of any specific AI model or Provider. Models may be added, removed, modified, or temporarily unavailable at any time. We will endeavour to provide reasonable notice of significant changes.

7.5. Provider IP Protections. Certain Providers offer intellectual property protections for Output generated through their models (such as OpenAI's Copyright Shield and Anthropic's IP Indemnity). These protections are subject to each Provider's own terms and conditions and may not extend to all uses of the Service.

8. Privacy and Data Protection

8.1. Privacy Policy. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.2. Encryption. Your conversation content is encrypted at the application layer using AES-256-GCM before being stored. Encryption keys are stored exclusively in Canada on infrastructure controlled by Rideau AI, separate from the systems that store your encrypted data. Only our application can access these keys. Our cloud infrastructure provider cannot. This means that your stored conversation data cannot be read by our infrastructure providers or by us in the ordinary course of operations.

8.2.1. Key Architecture and Recovery. The encryption keys described in Section 8.2 are stored on hardware that we own and operate in Canada, with a backup on separate Canadian hardware that we also own and operate. We do not maintain key escrow, backdoors, or copies of these keys outside Canada or with any third party, because any such mechanism would defeat the privacy guarantee in Section 8.2. If both our primary and backup key hardware were to fail or become corrupted at the same time, we would be unable to decrypt your stored data, and the data would become permanently unreadable, including by us. We treat this as a low-probability scenario but disclose it because it is an inherent property of the architecture described in Section 8.2.

8.2.2. Data Storage and Backups. Your encrypted account data and conversation history are stored in our cloud provider's Canadian data centres. At present, we do not maintain copies of this data outside the cloud provider's infrastructure. If the cloud provider were to lose, destroy, seize, or render inaccessible the storage holding your data, including in response to a foreign legal order directed at the provider, we may be unable to recover it. We continue to evaluate options for Canadian-controlled offsite backup that would preserve the encryption guarantee in Section 8.2, and may add such backups in the future.

The Service is designed as a workspace for working with information you bring from elsewhere, not as a system of record for that information. You should keep your own authoritative copies of any inputs you rely on and any outputs you intend to use. Export functionality (JSON and Markdown) is available within the Service at any time. In the unlikely event of the scenario described in this Section 8.2.2, you would be responsible for re-creating any work product you had not exported.

8.3. Data Residency. Your account data and encrypted conversation history are stored in Canadian data centres. When you use a third-party AI model, your Input is transmitted to the applicable Provider's infrastructure for processing. See our Data-Flow Matrix for locations.

8.4. No Training by Rideau AI. We do not use your Content to train, fine-tune, or develop AI models. Our application-layer encryption ensures that your conversation data is stored in encrypted form that cannot be accessed by our cloud infrastructure providers, but we do not maintain any pipeline, process, or system for using your Content for model training. We do not sell, share, or monetize your Content. The limited license you grant us in Section 6.3 is restricted to providing and operating the Service.

8.5. Data Deletion. You may delete individual conversations or all of your data at any time through the Service. Deleted data is removed from your account immediately and permanently deleted within 30 days. You may also delete your account entirely through the Service, which will delete all associated data subject to applicable retention periods. If you need expedited deletion or confirmation that your data has been permanently removed, contact us at privacy@rideau.ai.

Notwithstanding the foregoing, we retain audit records of your acceptance of these Terms and of your marketing consent grants and revocations for the life of your account and for six (6) years after your account is closed, after which they are permanently deleted. This retention is the minimum necessary to (a) prove contract formation and consent if challenged in litigation or regulatory enforcement, (b) comply with our recordkeeping obligations under PIPEDA Principle 5 (clause 4.5.2 of Schedule 1), the Civil Code of Quebec (art. 2925), Canada's Anti-Spam Legislation (s. 13 burden of proof; s. 23 limitation period), and the Income Tax Act (s. 230), and (c) exercise the carve-out in GDPR Article 17(3)(e) for the establishment, exercise, or defence of legal claims. During this six-year period, the records are held in a restricted archive, are not used for any other purpose, and are not accessible to operational staff. See our Privacy Policy, Section 4.5, for details.

9. Content Safety and Moderation

9.1. Automated Moderation. The Service uses automated content safety systems to detect and prevent prohibited content. These systems may block, flag, or redirect messages that violate our Acceptable Use Policy. For more information, see our Automated Decision Disclosure.

9.2. User Flagging. You may flag content that you believe is problematic. Good-faith reports are encouraged and will never result in negative consequences for the reporter.

9.3. Violation Consequences. Violations of these Terms or the Acceptable Use Policy may result in:

A warning;
Temporary suspension of your account;
Permanent termination of your account; or
Reporting to law enforcement, where required or permitted by law.

The severity of the response depends on the nature and frequency of the violation. Category 1 violations (as defined in the Acceptable Use Policy) may result in immediate and permanent termination without warning.

9.4. Law Enforcement Disclosure. We may disclose information to law enforcement without your consent only in the narrow circumstances described in our Acceptable Use Policy and Law Enforcement Request Policy, consistent with PIPEDA sections 7(3)(d) and 7(3)(e).

10. Intellectual Property

10.1. Our Rights. The Service, including its design, features, software, documentation, and branding, is owned by Rideau AI and protected by Canadian and international intellectual property laws. Nothing in these Terms grants you any right to our trademarks, logos, or brand elements.

11. Disclaimers of Warranty

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WHILE WE IMPLEMENT ROBUST SECURITY MEASURES INCLUDING APPLICATION-LAYER ENCRYPTION AS DESCRIBED IN SECTION 8.2, WE DO NOT WARRANT THAT:

THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE;
NO UNAUTHORIZED ACCESS TO OUR SYSTEMS WILL EVER OCCUR;
OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE;
ANY SPECIFIC AI MODEL OR PROVIDER WILL BE AVAILABLE;
THE SERVICE WILL MEET YOUR REQUIREMENTS;
THE SERVICE WILL FUNCTION AS A SYSTEM OF RECORD FOR YOUR DATA. THE SERVICE IS A WORKSPACE FOR WORKING WITH INFORMATION YOU BRING FROM ELSEWHERE, AND YOU SHOULD MAINTAIN YOUR OWN AUTHORITATIVE COPIES OF INPUTS AND OUTPUTS THAT MATTER TO YOU;
YOUR ENCRYPTED DATA WILL ALWAYS BE RECOVERABLE, GIVEN THE ARCHITECTURAL PROPERTIES AND OPERATIONAL LIMITATIONS DESCRIBED IN SECTIONS 8.2.1 AND 8.2.2; OR
DEFECTS IN THE SERVICE WILL BE CORRECTED.

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE PROVINCE OF QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, CONDITIONS, OR REPRESENTATIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS. TO THE EXTENT THAT WE MAY NOT, AS A MATTER OF APPLICABLE LAW, DISCLAIM ANY IMPLIED WARRANTY OR CONDITION, THE SCOPE AND DURATION OF SUCH WARRANTY OR CONDITION WILL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.

12. Limitation of Liability

12.1. Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.2. Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.3. Exceptions. Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or intentional misconduct; or (d) any other liability that cannot be excluded or limited under applicable law, including the consumer protection laws of the Province of Quebec.

12.4. Acknowledgment. THE LIMITATIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THE SERVICE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

13. Indemnification

You agree to indemnify, defend, and hold harmless Rideau AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service in violation of these Terms; (b) your Input or any Content you create using the Service; or (c) your violation of any applicable law or third-party rights.

14. Term and Termination

14.1. Term. These Terms are effective from the date you create an account and continue until terminated.

14.2. Termination by You. You may terminate these Terms at any time by cancelling your Subscription and closing your account. Cancellation of your Subscription takes effect at the end of the current billing period. Account closure can be initiated through the Service.

14.3. Termination by Us. We may suspend or terminate your account:

Immediately, if you violate these Terms or the Acceptable Use Policy;
Immediately, if required by law or to prevent harm to other users;
With 30 days' notice, for any other reason.

If we terminate your account for reasons other than your violation of these Terms, we will issue a pro-rata refund of any prepaid, unused Subscription fees.

14.4. Effect of Termination. Upon termination:

Your right to access the Service ceases;
We will retain your encrypted data for 30 days (to allow account recovery or data export), after which it will be permanently deleted in accordance with our Privacy Policy; and
Sections 6 (Your Content), 8 (Privacy and Data Protection), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 16 (Governing Law), and 17 (General Provisions) survive termination.

14.5. Discontinuation. If we discontinue the Service entirely, we will provide reasonable advance notice and issue a pro-rata refund for any prepaid, unused Subscription fees.

14.6. Sudden Cessation. In the event we are unable to continue operating the Service due to circumstances that also prevent us from issuing notice or refunds (including the loss of key or data infrastructure described in Sections 8.2.1 and 8.2.2), we will not be liable beyond the limitations in Section 12. Where we remain operationally capable of doing so, we will provide notice and a pro-rata refund as described in Section 14.5.

15. Beta Features and Early Access

15.1. Beta Status. The Service is currently a Beta offering. We may also designate specific features, models, plans, or capabilities as "Beta," "Early Access," "Preview," or similar. All such offerings, together with the Service as a whole during the Beta period, are "Beta Offerings" and are subject to this Section 15.

15.2. Changes Without Notice. Notwithstanding Sections 4.3, 4.8, and 7.4, while an offering is a Beta Offering we may modify, suspend, limit, or discontinue any aspect of it at any time and without advance notice, including pricing for new subscribers, Usage Limits, capacity, context window size, model availability, features, and tools. The 30-day notice requirements in Sections 4.3 and 4.8 do not apply to Beta Offerings, except that changes to Subscription pricing for existing subscribers will continue to be made on at least 30 days' notice as required by Section 4.8 and applicable consumer protection law. Founding Member Pricing under Section 15.6 applies in addition to this Section.

15.3. Reduced Warranties and No SLA. WITHOUT LIMITING SECTION 11, BETA OFFERINGS ARE PROVIDED ON A STRICTLY "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATION OR COMMITMENT REGARDING UPTIME, AVAILABILITY, PERFORMANCE, RELIABILITY, ACCURACY, OR DATA INTEGRITY OF BETA OFFERINGS, AND PROVIDE NO SERVICE LEVEL AGREEMENT. YOU ASSUME ALL RISK OF USE.

15.4. Data Changes During Beta. Beta Offerings may experience defects that result in temporary unavailability, corruption, or loss of conversations, files, or account data. In addition, while the Service is in Beta, we may need to delete or migrate categories of data (for example, file uploads, conversation metadata, or feature-specific data) to deploy redesigns or significant architectural changes. Where practical, we will provide advance notice through the Service or by email and an opportunity to export affected data. Because the Service is a workspace rather than a system of record, you should keep your own authoritative copies of any inputs and outputs that matter to you outside the Service. Export functionality (JSON and Markdown) is available within the Service.

This is in addition to, and does not limit, the architectural properties and operational limitations described in Sections 8.2.1 and 8.2.2, which apply at all times.

15.5. Transition Out of Beta. When the Service exits Beta and reaches general availability ("GA"), we will publish GA pricing, plans, and feature sets, which may differ from those offered during Beta. Customers with active paid Subscriptions at the time of transition will be migrated to the equivalent GA plan, and Founding Member Pricing under Section 15.6 will continue to apply.

15.6. Founding Member Pricing. Customers who subscribe to a paid plan during the Beta period are "Founding Members" and receive an ongoing 20% discount off our then-current published price for any plan ("Founding Member Pricing"). Beta prices are set 20% below the GA prices we expect to publish when the Service exits Beta. As a result, if our projected GA prices hold, your effective price as a Founding Member at GA will match what you pay today. If we later increase our published prices (for example, in response to material cost increases from our infrastructure or AI providers), your effective price increases with them. You continue to pay 20% less than the published price for any plan you are on. Founding Member Pricing is subject to the following:

(a) Continuity. "Continuous" means no lapse in your paid Subscription longer than 30 days, no termination of your account, and no cancellation that takes effect. A lapse longer than 30 days, or termination or cancellation of your Subscription, ends your Founding Member Pricing. Re-subscription after that point is at our then-current public rates, with any then-current promotional discounts you separately qualify for.

(b) Mechanism. While the Service is in Beta, Founding Member Pricing is expressed as the published Beta price for your plan. When the Service exits Beta and we publish GA pricing, the 20% discount is applied to your Subscription as an explicit discount off the then-current published price for your plan, and continues to apply to any subsequent changes in published pricing for as long as you remain a Founding Member.

(c) Scope. Founding Member Pricing applies to the base subscription rate only, in CAD. It does not apply to taxes, third-party payment-processing fees, currency conversion, or one-time charges. It does not lock Usage Limits, features, model availability, context window size, or plan structure, all of which may change as described in Sections 4.2, 4.3, 7.4, and 15.2.

(d) Eligible Plans, Legacy Plans, and Restructuring. Founding Member Pricing applies to "Eligible Plans," which include (i) the plans available during the Beta period, (ii) the GA-equivalent successor plans into which those plans migrate at GA, and (iii) any other plans we expressly designate as Eligible. If you change plan tiers among Eligible Plans, the 20% discount applies to your new tier.

We may at any time designate an Eligible Plan as a "Legacy Plan," meaning it is closed to new signups but remains available to existing subscribers. Legacy Plans remain Eligible Plans. Your existing Subscription on a Legacy Plan continues unchanged, including your Founding Member Pricing, subject to permitted price and Usage Limit changes described below.

If we materially restructure our plans (for example, by introducing a new plan family in response to a significant change in our cost model), we may designate newly introduced plans as not eligible for Founding Member Pricing ("Ineligible Plans"). We will not designate as Ineligible any plan you are currently subscribed to while you remain on that plan. When we introduce Ineligible Plans, you may continue on your current plan (which may become a Legacy Plan) with Founding Member Pricing intact, or move to an Ineligible Plan at our then-current published price for that plan with no Founding Member discount applied. Moving to an Ineligible Plan does not forfeit your Founding Member status; if you later move back to an Eligible Plan, the 20% discount resumes on that plan.

If we discontinue a Legacy Plan, we will provide at least 30 days' notice and offer you the option to migrate to whichever plan we offer as the closest available equivalent. The successor plan into which we migrate you will be an Eligible Plan, preserving your Founding Member Pricing.

Sections 4.3 and 4.8 continue to apply to Legacy Plans. We may adjust the price of, or Usage Limits included in, a Legacy Plan with the notice required by those Sections. Founding Member Pricing continues to apply to the adjusted price.

(e) Stacking. Founding Member Pricing cannot be combined or stacked with other promotional discounts. The 20% discount is calculated off the then-current published price for your plan, not off a price already reduced by another promotion. If you would otherwise be eligible for another promotional discount on the same Subscription, you receive whichever single discount produces the lower effective price; the discounts are not added together.

(f) No transfer. Founding Member Pricing is personal to your account and cannot be transferred, sold, or assigned.

15.7. Feedback. We particularly welcome feedback on Beta Offerings. Feedback provided under Section 6.5 may be used to improve these offerings.

16. Governing Law and Dispute Resolution

16.1. Governing Law. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

16.2. Jurisdiction. Any disputes arising out of or relating to these Terms shall be resolved in the courts of competent jurisdiction in the Province of Ontario, Canada, except where mandatory consumer protection laws in your jurisdiction grant you the right to bring proceedings in your local courts. In particular:

If you are a consumer resident in the Province of Quebec, nothing in these Terms limits your rights under the Consumer Protection Act (Quebec) or your right to bring proceedings in Quebec.
If you are a resident of the European Economic Area, you may bring proceedings in the courts of your country of residence in accordance with applicable EU consumer protection law.

16.3. Informal Resolution. Before initiating any formal proceedings, you agree to contact us at legal@rideau.ai and attempt to resolve the dispute informally for at least 30 days.

17. General Provisions

17.1. Changes to Terms. We may modify these Terms from time to time. For material changes, the Service will require you to review and re-accept the updated Terms before continued use. For non-material changes (such as clarifications or formatting), we will update the "Effective Date" at the top of this page.

17.2. Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

17.3. Entire Agreement. These Terms, together with the Privacy Policy, Acceptable Use Policy, and Cookie Policy, constitute the entire agreement between you and Rideau AI regarding the Service and supersede all prior agreements.

17.4. Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

17.5. Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of substantially all of our assets, provided the assignee agrees to honour these Terms.

17.6. Force Majeure. We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay results from circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or failures of third-party infrastructure.

17.7. Electronic Communications. By creating an account, you consent to receive electronic communications from us, including account notifications, transactional emails (magic links, renewal reminders), and legal notices. These electronic communications satisfy any legal requirement that such communications be in writing.

17.8. Export Controls. You must comply with all applicable export and trade control laws. You may not use the Service if you are located in, or a national or resident of, any country subject to comprehensive sanctions by Canada, the United States, or the European Union, or if you are on any applicable restricted party list.

17.9. Language. These Terms are drafted in English. A French translation will be made available for the convenience of French-speaking users. In the event of a conflict between the English and French versions, the English version shall prevail, except where prohibited by applicable law.

It is the express wish of the parties that these Terms and all related documents be drawn up in English. C'est la volonté expresse des parties que la présente convention ainsi que les documents qui s'y rattachent soient rédigés en anglais.

17.10. No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights, except that our Providers are intended third-party beneficiaries of Section 12 (Limitation of Liability) to the extent their services are used through the Service.

18. Contact Information

Rideau AI (Level47 Ventures Inc.)

General inquiries: support@rideau.ai
Legal inquiries: legal@rideau.ai
Privacy inquiries: privacy@rideau.ai
Mailing address: 1 Rideau St., 7th Floor, Ottawa, ON, K1N 8S7, Canada